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How do I sign-up to receive promotional emails?
Enter your e-mail address in the sign-up box located at the bottom of every page. Once you have entered your e-mail address, you will receive an automatic e-mail to confirm your subscription. If you do not click on the e-mail once you receive it, your subscription will not be activated, and you will not receive any promotional e-mails.
What is the difference between confirmation e-mails and promotional e-mails?
Confirmation e-mails are sent after you place an order to let you know that your order has been received, as well as when your items are being shipped. Promotional e-mails give you updates on exclusive offers, upcoming Scrubs & Beyond events, exclusive online promotions, seasonal sneak previews, and store events.
If I enter my e-mail address, will I automatically receive promotional emails?
No. By entering your e-mail address, you will only receive order and shipping confirmation e-mails. You will not receive any promotional e-mails unless you check the box marked yes that is located above the area where you enter your e-mail information. If you check this box, but decide later that you do not want our promotional e-mails, you can click the unsubscribe link located at the bottom of our e-mails, call 1-866-972-2849 or send an e-mail to firstname.lastname@example.org. Please include your complete name and specify the e-mail address you would like us to remove when contacting guest service.
Why should I fill in accurate information on My Account page?
By giving us an accurate e-mail address, you will be able to receive order confirmation, order update, and tracking information e-mails. The best part of giving us your e-mail address is that you only have to enter your information one time! When you come back to shop the next time, you can quickly log in with your e-mail address and password. All necessary information will the automatically pop up. If you want to change any of your information, log in, click on update my account, and your updates will show the next time you visit. What a great time saver!
How do I update My Account page?
All you have to do is log in using your e-mail address and password. You will find the My Account link at the top of every page. If you do not have an account, you can create a new one that will store your information for quick ordering the next time you visit. Rest assured, we will NEVER sell, rent, or exchange your e-mail address.
What do I do if I forget my password?
When prompted to enter your password when logging in, or checking out, just click on the link below the box, enter your email address and answer your security question, and a new password will be e-mailed to the e-mail address you started your account with.
How do I update my e-mail address?
All you have to do is log in to your Account Page using your e-mail address and password. You will find the My Account link at the top of each page. Once you are logged in, you can change your e-mail address. Rest assured, we will NEVER sell, rent, or exchange your e-mail address.
How do I unsubscribe from the confirmation e-mail list?
To unsubscribe from the confirmation e-mail list, please contact guest service by calling 1-866-972-2849 or click here to send us an email. When sending an e-mail, please type "remove from confirmation e-mail list", and include your full e-mail address.